Holiday Return Policy

Items purchased at the 1990\retro Online Store between November 25 and December 20 of the current calendar year may be returned through January 24 of the following new year.

Please note that all other terms and conditions provided in our standard Return Policy are still applicable. We cannot accept the return of opened film packages; all film packages must be in an unopened condition in order for us to offer a refund.

All purchases made after December 20 of the current calendar year are subject to the Standard Return Policy.

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Standard Return Policy

We have a standard 30-day return policy for all purchases made through our online shop. If you are not satisfied with your purchase for any reason, you may return it for a full refund within 30 days of receiving the product(s). Notable exceptions apply (see below).

Please also note that the customer is responsible for the costs of the return shipment and bears the risk of the return – please pack the items carefully.

The above applies primarily to unwanted products, as opposed to products which are exhibiting a manufacturing defect. If you have purchased products through our online shop which you believe are defective in any way, please get in touch and your claim will be evaluated under our limited warranty. For full details regarding our product warranty, please see our online purchase conditions.

All returns are handled on a case-by-case basis; you will need to get in touch with us using this form.

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Terms of purchase