What is your warranty policy?
Our products come with a limited warranty. Read exactly what this warranty covers and the duration of the warranty below.
The country you are in will often dictate the minimum length of the warranty period. Additionally, whether your item is considered a newly-manufactured good (like a brand-new 1990\retro camera) or a semi-perishable good (such as a journal or external battery pack) will also be a factor.
Below is a simplified version of our full warranty information for your ease of access. To resolve any ambiguity or seeming contradictions, please refer to our full Terms & Conditions.
Within the U.S.
- New cameras: 1 year
- Accessories: limited warranty*
Rest of World (incl. E.U., Canada, UK, Australia)
- New cameras: 1 year
- Accessories: limited warranty*
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*limited warranty means that these items are excluded from the standard warranty due to their perishable nature, and warranty claims will be assessed on a case-by-case basis assuming storage and use have been fully compliant with provided guidelines.
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