Online Orders

 

Account

How do I create an account?

How do I login?

How do I change my email address?

What is your privacy policy?

 

Billing & Payment

What payment methods do you accept?

Will I be charged import duties?

Will I be charged sales tax?

What do I do if my credit card gets declined?

1990\retro E-Gift Cards

How do get support regarding payments with Klarna

Can I add my VAT number?

 

Order Status

What if an item I want is out of stock?

Can I combine my orders?

How do I make changes to or cancel my order?

What is the status of my order?

Can my order be gift wrapped?

 

Shipping

How long does shipping take?

Which countries do you ship to?

How much does shipping cost?

What should I do if my order is being returned to sender?

Can I ship to a US military base?

How do I track my order?

Can I ship to a post-office PO box or a DHL Packstation?

Can I change my shipping address after I have placed an order?

Do you offer free shipping?

 

Returns & Exchanges

What is your returns policy?

What is your warranty policy?

How do I return or exchange an order?

How do I return or exchange a gift?

My shipment arrived damaged.

I need assistance. I was sent the wrong items